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  • CRM - MARKETING AUTOMATION - IT MANAGEMENT

    WE SUPPORT YOUR COMPANY
    ​IN THE DIGITALIZATION PROCESS

  • CRM - MARKETING AUTOMATION - IT MANAGEMENT

    APPLIED TECHNOLOGY TO MANAGE YOUR CUSTOMERS AND THOSE WHO MAY BE CLIENTS

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  • CRM - MARKETING AUTOMATION - IT MANAGEMENT

    WE OFFER CLOUD-BASED APPLICATIONS AND TOOLKITS

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  • CRM - MARKETING AUTOMATION - IT MANAGEMENT

    Good ideas need good strategies

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  • CRM - MARKETING AUTOMATION - IT MANAGEMENT

    we are the best allies for your company

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We develop and implement technological solutions

To help your company sell more every day.

Consulting and Training

Diagnosis. Definition of needs. Design of the appropriate solution. Implementation Strategy. Transfer of Knowledge and Capacities.

ProjectManagement

Execution Roadmap. Implementation of Agile Methods. Design of collaborative work schemes. Team integration. Communication and Escalation Schemes.

Development and implementation

Development and implementation of Low-code solutions. Implementation of Software as a Service (Saas). Integration of the systems map of your organization.

Support and maintenance

Support to end users. Continuous improvement of existing platforms. Process improvement.

Our solutions are the best tools for you to unleash your full potential

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CRM and Sales Automation
Manage the relationship with your customers. Automate business processes.
Digitize sales channels.
Business intelligence
Exploit the data of your sales force and customer service areas. Generate information. Make decisions based on the knowledge of your customers and your business.
Marketing Automation
Automate Marketing processes. Integrate your campaigns with your CRM. Monitor your site and recognize leads with ease.
IT Management
Integrates the Technology and Development area to the Business processes. From IT it provides the service that is up to the digital transformation that your company undergoes.

CRM:
meaning and definition

The meaning of CRM has varied over the years. CRM is a term that was initially defined and designed to improve customer service. Currently, however, it is related to a complete business strategy. CRM software acts as a single repository that allows you to unite your sales, marketing and customer support activities, and streamline your processes, policies and people on a single platform.

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We are the best allies for your company

121 – Customer Technology SRL is made up of a select work team, where the main collaborators have more than 20 years of experience in the software industry, development of solutions and application of technology for both corporations and SMEs.

We promote brands and
We help them succeed.

We founded 121 with the aim of implementing technology and developing high-quality IT solutions that connect companies with their customers. Today, we conceive, design and develop solutions.

Companies that trust us

What our clients say about us